Privacy Policy

Last Updated: April 19, 2025

Table of Contents

1. Introduction

Welcome to Your Site Hurts ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website analysis service at yoursitehurts.com, including any related mobile applications or services (collectively, the "Service").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Account information: When you create an account, we collect your email address, name, and password.
  • Billing information: When you subscribe to our paid services, we collect payment details, billing addresses, and other information necessary for payment processing through our payment processor, Stripe.
  • Website data: When you submit websites for analysis, we collect the URLs and store analysis data related to these websites.
  • Communications: Information you provide when you contact us for support or communicate with us.

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Usage information: Information about how you use our Service, such as the features you access, time spent on pages, navigation paths, and other usage statistics.
  • Device information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Cookies and similar technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookie Policy for more details.
  • Analytics data: We use third-party analytics services like Google Analytics to collect and analyze usage patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Analyze websites you submit and generate reports
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, prevent, and address technical issues, fraud, or illegal activity
  • Personalize your experience and provide content or features that match your profile and interests

4. Sharing Your Information

We may share information as follows:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Compliance with Laws: We may disclose information where required to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protection of Rights: We may disclose information to protect the rights, property, or safety of Your Site Hurts, our users, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access

You can request access to the personal information we hold about you.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request that we delete your personal information in certain circumstances.

Restriction

You can request that we restrict the processing of your information in certain circumstances.

Data Portability

You can request a copy of your information in a structured, commonly used, and machine-readable format.

Objection

You can object to our processing of your information in certain circumstances.

To exercise these rights, please contact us at hello@yoursitehurts.com. We will respond to your request within the timeframe required by applicable law.

8. Third-Party Services

Our Service may contain links to or integrate with third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

11. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@yoursitehurts.com

Address:
Moonhythe LTD
j.k. Svoboda 12
Sofia, 1231