Terms of Service

3.1 Subscription Plans

We offer various subscription plans, each with different features and pricing. The features of each plan are described on our pricing page.

3.2 Payment

You agree to pay all fees associated with your subscription plan. Fees are payable in advance and are non-refundable. If you select a subscription with recurring payments, you authorize us to charge the payment method on file on a recurring basis. If your payment is declined, we may suspend or terminate your access to the Service.

3.3 Changes to Pricing

We reserve the right to change our pricing at any time. If we change pricing for your current subscription, we will notify you before applying the new price to your subscription.

3.4 Cancellation

You may cancel your subscription at any time through your account settings. If you cancel, you will still have access to the Service until the end of your current billing period, but you will not receive a refund for any fees already paid.

4.1 Service Description

Our Service provides website analysis, including performance, SEO, accessibility, and security assessments. The analysis is based on automated tools and algorithms, which may have limitations and may not identify all issues with a website.

4.2 Limitations

You acknowledge that our Service:

• Is provided on an "as is" and "as available" basis;
• May produce results that are incomplete, inaccurate, or not applicable to your specific needs;
• Is not a substitute for professional web development or security services;
• May be subject to errors, bugs, or limitations based on current technology.

4.3 Usage Limits

Depending on your subscription plan, there may be limits on the number of website analyses you can perform within a specific time period. Exceeding these limits may require an upgrade to a higher-tier plan.

5.1 Acceptable Use

You agree not to use the Service:

• In any way that violates any applicable law or regulation;
• To analyze websites you do not own or have permission to analyze;
• To attempt to gain unauthorized access to any part of the Service;
• To interfere with or disrupt the Service or servers or networks connected to the Service;
• To harass, abuse, or harm another person, or to distribute unsolicited emails ("spam");
• For any purpose that is harmful, fraudulent, deceptive, or otherwise objectionable.

5.2 Security

You are responsible for ensuring that your use of the Service does not pose any security risks to us or other users. This includes not introducing viruses, malware, or other harmful code.

6.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Your Site Hurts and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

6.2 Feedback

If you provide us with any feedback or suggestions regarding the Service, you grant us a non-exclusive, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you.

6.3 Your Content

You retain ownership of any content you submit to the Service. By submitting content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing the Service to you.

7.1 No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 Technical Limitations

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE ARE NOT RESPONSIBLE FOR ANY LOSS OF DATA OR DAMAGE CAUSED BY YOUR USE OF THE SERVICE.

13.1 Informal Resolution

Before filing a claim against Your Site Hurts, you agree to attempt to resolve the dispute informally by contacting us at hello@yoursitehurts.com. We'll try to resolve the dispute informally by contacting you via email.

13.2 Arbitration

If a dispute cannot be resolved informally, you and Your Site Hurts agree to resolve any dispute or claim relating to these Terms through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below.

13.3 Exceptions to Agreement to Arbitrate

Either party may assert claims, if they qualify, in small claims court. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service or intellectual property infringement without first engaging in the informal dispute resolution process described above.